At Appliance Helper, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website http://appliancehelper.ca/ or contact us for appliance repair services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, book a service, or request a quote, you may provide:

• Full name

• Phone number

• Email address

• Service address

• Appliance and service-related details

Non-Personal Information

We may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited on our website

• Date and time of visits

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

• Respond to service requests and inquiries

• Schedule and provide appliance repair services

• Communicate appointment updates or support

• Improve our website and services

• Maintain internal records

• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies or similar tracking technologies to:

• Analyze website traffic

• Improve site functionality

• Enhance user experience

You can choose to disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. Information Sharing & Disclosure

We may share your information only when:

• Required by law or legal processes

• Necessary to provide services (e.g., scheduling or dispatch purposes)

• Protecting our legal rights or safety

We do not share your personal information with third parties for marketing purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no online system is 100% secure, we strive to use industry-standard safeguards to protect your data.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.

7. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections or updates

• Request deletion of your data (subject to legal obligations)

To exercise your rights, please contact us using the information below.

8. Changes to This Privacy Policy

Appliance Helper may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Appliance Helper
📍 366A Oakwood Ave Upper Unit, York, ON M6E 2W3
📞 647-931-3113
📧 [email protected]
🌐 http://appliancehelper.ca/